Protecting Your Investment with MARDA Management

The Marda Management Team

Table of Contents

Here at MARDA Management, we believe that the difference is truly in the management.

As a full service property management company, it is our mission to provide affordable and professional property management services to investors and property owners throughout Southwestern Ontario.

Property Management Services

As the largest privately owned property management firm in Essex County, we offer a comprehensive range of services to meet your needs.

Essentially, our company acts as the landlord on behalf of the investor. The tenant comes to us with any issues, problems, or concerns and we escalate those concerns to the owner only if it’s absolutely necessary.

Here’s some of what we do:

  • Pre-Rental Analysis: We provide comprehensive analyses to help you maximize your rental income.
  • Property Marketing: Our expert marketing strategies ensure maximum visibility for your property.
  • Tenant Screening: We conduct thorough screening processes to find reliable tenants who respect your property.
  • Contract Negotiations: We handle all aspects of lease agreements and negotiations on your behalf.
  • Move-In/Out Inspections: Our detailed inspections protect your investment by documenting property conditions.
  • 24/7 Online Portal: Access important property information and financial reports anytime, anywhere.
  • Maintenance: From routine upkeep to emergency repairs, we ensure your property is well-maintained.
  • Rent Collection / Deposits: Our streamlined process ensures prompt rent collection and disbursement to property owners.
  • Accounting / Statements: Our transparent accounting system keeps you informed about your property’s financial performance.
  • Day-to-Day Management: We handle all aspects of day-to-day property management, allowing you to focus on other priorities.

Monthly Management Fee

Unlike many other property management companies, we offer a simple flat-rate monthly management fee per unit — the property owners we serve have found this type of pay structure to be the most cost-effective available, and it sets us apart from our competitors in the area*.*

At MARDA Management, we believe in providing transparent and cost-effective pricing for our services; and outside of major maintenance, applications, and move in/move out charges, our monthly management fee really endeavours to be fully inclusive.

We understand that as a property owner or investor, there is no action more terrifying than feeling as though you’re handing over the keys to your investment with your eyes closed.

We value, honour, and appreciate the trust you put in us as your management company; and it is our mission to not only protect your investment, but also to ensure that you’re making a return on your investment.

Additional Costs

The best way to look at our monthly property management fee is what it doesn’t include, because it’s only a couple of things:

  • Maintenance: we can certainly fix your toilet or replace a lock and we can do it cost-effectively thanks to our local supply warehouse, but it is not included in our monthly management fee.
  • Tenant Screening: We take screening very seriously, because we want to make sure we are going to rent to someone who is going to respect their space and pay their rent on time.We want to ensure your investment is being protected at all times. So when we screen, one of the components of our process is to run credit if they do not pass our initial screening process with our Rentify application. We aren’t necessarily looking for any kind of specific credit score, but rather, we are looking for positive trends. We’re looking to make sure the prospect doesn’t have anything in collections; if they’re using financing options such as National Money mart or Pay Day Loans, those types of things illustrate a greater risk.When we run credit, we charge $20+tax to cover the cost of running the credit as that’s not part of our monthly management fee.
  • Move-In Inspections: When a new tenant moves in, we do a thorough inspection, including taking several photos that are placed onto a PDF document that is made available to both you, the owner, as well as the tenant that helps depict or illustrate the condition of the home.Any dents or dings, any wear and tear, any recognizable concerns as well as the positive condition of the home.We charge a flat rate to do this of $60 plus tax and we really try to enforce upon the tenant that there is a high expectation that they will respect their space and if any damage or something that exceeds reasonable wear and tear is found at the end of their lease, that they will be expected to pay for it.
  • Move-Out Inspections: On the move-out side, we do a side by side walk through with the resident where we will take the same photo, side by side, and review any conditional changes to the home and anything that is considered damage or that does exceed reasonable wear and tear, which puts the onus on the tenant to then make payment arrangements for damages.We aim to collect on behalf of the owner wherever possible and we want to set the expectation with the prospective tenant that they are going to be held accountable. We charge a flat rate of $75 plus tax for this service.That includes trying to collect from the tenant for up to 3 months of their move out (if they don’t pay on the spot). If efforts to collect for up to three months are unsuccessful, then we send the charges to collections.

One of the major benefits of our extensive move-in and move-out inspections is that tenants tend to be very willing to pay for something in order to part ways positively with their landlord. In addition, they are very respectful and preventative — rather than trying to cover up, hide, or haphazardly fix any damages themselves, tenants are more likely to be upfront about any damage so that we can fix it on the front end. Ultimately, this helps us protect your assets.

Project Management for Renovations

The only standalone service we offer outside of our typical, inclusive, full-service property management is project management for renovation projects.

This allows our firm to oversee basic repairs, maintenance and painting, without charging a project management fee, but also compensates for the necessary coordination and inspections that often come alongside larger projects.

We charge an 8% project management fee on any project that we need to oversee that exceeds $1,000 in total cost.

Our Commitment to You

At MARDA Management, we understand the importance of trust and accountability in property management. Our goal is not only to protect your investment but also to ensure a healthy return and a healthy community.

  • The Loading Dock Supply Company: Marda operates our own supply warehouse to help speed up repair and maintenance work.
  • MARDA Angel Network: After being given a generous donation for struggling tenants, we created this programme designed to assist struggling tenants financially.
  • Core Values: At MARDA Management, client satisfaction is our top priority. We pride ourselves on our core values.

If you are an investor with property in Southwestern Ontario that needs managing, and want to learn more about our pricing models and fee structure, give us a call at 519-255-RENT or email us at info@mardamanagement.com to get started. Your investment deserves the best, and MARDA Management is here to deliver.

Picture of Marla Coffin
Marla Coffin

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